Terms of Service
Terms governing access to and use of Johco services.
Read the TermsLegal and compliance
Johco legal center
This page collects the documents that govern Johco accounts, subscriptions, software, data handling, and support. Product-page summaries do not replace the applicable document.
Accounts and service
Service documents
Use the version presented during account acceptance or checkout. Contact Johco if a document is unavailable or its status is unclear.
Privacy Policy
Personal-information practices, disclosures, and request channels.
Read the Privacy PolicyEnd User License Agreement
License terms for Johco software, including the Excel add-in.
Read the EULAAcceptable Use Policy
Rules for permitted use of Johco services and APIs.
Read the AUPDisclaimer
Limits and review obligations for informational, calculated, predictive, and AI-assisted outputs.
Read the DisclaimerRefund and cancellation policy
Monthly renewal, online cancellation, and refund-review terms.
Read the policyAccessibility status
Current accessibility-review status and a route for reporting barriers.
Review accessibility statusCustomer data
Data-processing documents under review
These drafts are available for review but are not incorporated into a customer agreement merely because they are posted. Their stated status controls.
Data Processing Agreement
Terms addressing Johco's processing of customer personal data when the agreement applies.
Open the DPASubprocessor List
Providers, purposes, and status information associated with configured Johco services.
Open the provider list