Contact Johco

Send a product, account, support, or privacy request.

Use the form below or email admin@johco.store. Subscriptions are not open; release-notice requests for the initial add-in plans are welcome.

Message

Contact form

Do not include passwords, API keys, payment-card numbers, confidential deal information, or other sensitive records.

The form will open after the complete Privacy Policy is published. You can use the direct email address in the meantime.

Request routes

Common reasons to contact Johco

Select the closest request type in the form. A product or support question does not need to be combined with a legal or privacy request.

Release availability

Request notice when enrollment opens for the $9 Individual or $19 Professional add-in plan.

Product question

Ask about a current add-in function, its inputs and outputs, or a stated plan limit.

Account or billing

Ask about access, usage, plan limits, cancellation, invoices, payment, or refunds. Checkout is not currently active.

Technical support

Report an add-in, manifest, API, parsing, output, installation, or account issue. Remove API keys before sending screenshots or logs.

Privacy and data

Request access, correction, export, or deletion, subject to the applicable policy and verification process.

Security

Report a suspected vulnerability or credential exposure without including exploit data or personal information that is not necessary to describe the issue.

Policies

Read the document that applies to the request.

The legal center is the index for Johco policies and service terms. Product-page summaries do not replace those documents.

Privacy

Personal-information practices and available request channels.

Privacy policy

Data processing

A DPA has been drafted for legal review but is not published or incorporated into a customer contract.

DPA draft

Service providers

A provider inventory has been drafted and must be verified before publication.

Subprocessor draft